Notice #131550
Investigating

[Acronis Cyber Cloud][EU2] Service degradation information

Began:

Acronis is still working on the service degradation. There is no further update available.

Acronis Cloud Team would like to inform you about service degradation we are experiencing that is affecting our Cloud and On Premise customers.

Acronis Cyber Protect users may not receive security alerts from Acronis CPOC.

Acronis Cloud Team is continue to work on the problem and we will inform you after the functionality is fully restored.

  • DNS
  • Backup
  • Network
  • VPS (Next-gen)
  • VPS (old KVM)
  • Domain registrations
  • Webservers
Upcoming Maintenance

[Scheduled] [167396][UPDATE][Acronis Cyber Cloud][EU2] Update to Acronis Cyber Cloud 21.10 release

  • Backup

Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 21.10 release. Release notes will be available here


Previous Incidents

[Complete] [175390][URGENT][MAINTENANCE][Acronis Cyber Cloud][EU2] Infrastructure maintenance

Began: Ended: Duration:
  • Backup

Affected by maintenance: Acronis Cyber Cloud Services impact: We do not expect any influence of Acronis service, but in some rare circumstances the maintenance may cause login disruptions to Cyber Protect console for up to 5 minutes.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.