We've now resolved the incident. Thanks for your patience. Web006 has been restored and all customers of vps104 have been contacted.
We are restoring web006 from a backup of 04:00 AM. When you have a VPS on vps104, we will contact you with a personal update within the next 2 hours.
The problem has been identified and we are working on a solution.
The servers vps104 and web006 are offline. We are investigating the issue.
We’ll find your subscription and send you a link to login to manage your preferences.
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
We’ll use your email to save your preferences so you can update them later.
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