vps104 and web006 offline

Resolved
Resolved
After 3 hours and 3 minutes

We've now resolved the incident. Thanks for your patience. Web006 has been restored and all customers of vps104 have been contacted.

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Recovering
After 1 hour and 41 minutes

We are restoring web006 from a backup of 04:00 AM. When you have a VPS on vps104, we will contact you with a personal update within the next 2 hours.

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Identified
After 33 minutes

The problem has been identified and we are working on a solution.

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Investigating

The servers vps104 and web006 are offline. We are investigating the issue.

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Began at:

Affected components
  • VPS (old KVM)
  • Webservers